Terms of service

Terms of Service – PlanItPower

Welcome to PlanItPower. By accessing or purchasing from our website (www.planitpower.com), you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Information

  • The website PlanItPower is a consulting and an E-Commerce business based in Brussels, Belgium.

  • These Terms apply to all visitors, users, and customers of our online shop.

  • We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page.

2. Products and Services

  • We offer innovative gadgets and equipment related to renewable energy, smart home technologies, energy storage, water management..

  • Product descriptions, images, and prices are provided for informational purposes. While we strive for accuracy, minor variations may occur.

  • Availability of products may depend on our suppliers. If an item is out of stock, we will inform you and offer an alternative or refund.

3. Orders and Payments

  • By placing an order, you confirm that all information provided is accurate and complete.

  • Prices are displayed in EUR (€) and include applicable VAT (21% Belgium, if applicable).

  • We accept payments through secure gateways (Shopify Payments, PayPal, and other listed methods).

  • Your order is confirmed only after successful payment.

4. Shipping and Delivery

  • We deliver to Belgium, neighboring EU countries, and international destinations (where available).

  • Shipping times vary depending on the supplier, typically 7–14 business days.

  • We are not responsible for delays caused by customs, carriers, or force majeure events.

5. Returns and Refunds

  • Customers in the EU benefit from a 14-day right of withdrawal.

  • Full details are available in our Return & Refund Policy.

  • Products must be unused, in original packaging, and returned at the customer’s expense (unless defective or incorrect).

6. Intellectual Property

  • All content on PlanItPower (logos, text, images, graphics, design) is the property of PlanItPower or its licensors.

  • Unauthorized reproduction or use is strictly prohibited.

7. Liability

  • We are not liable for indirect, incidental, or consequential damages resulting from the use of our products.

  • Products must be used according to manufacturer instructions.

  • PlanItPower is not responsible for losses due to improper installation or misuse of products.

8. Personal Data

  • We collect and process customer data in compliance with the General Data Protection Regulation (GDPR).

  • Please refer to our Privacy Policy for full details.

9. Governing Law

  • These Terms are governed by Belgian law.

  • In case of dispute, the courts of Brussels, Belgium shall have jurisdiction.

10. Contact Information

For questions about these Terms of Service, please contact us:
📧 info@planitpower.com